Contact & Report an Issue

Last updated: September 14, 2026

Something not downloading?

Send us: (1) the exact link you tried, (2) which button or quality failed, (3) roughly when it happened, and (4) your browser/region if it's inconsistent. Most reports get a reply within 2–3 business days.

Report an issue

Bugs, broken pages, or misleading instructions — same support address as above; subject line "Report Issue" helps us sort it.

DMCA / copyright removal

DownSwift does not host any media — files always come from the source platform's own servers. If your content appears somewhere it shouldn't, the fastest route is the platform's takedown process (TikTok, Instagram, X etc. all provide one).

If you still need us to act (for example, to remove a cached link or a landing page that references your material), email dmca@downswift.com with:

• Identification of the copyrighted work;
• The exact page/URL on a DownSwift domain concerned;
• Your contact details (name, email, mailing address);
• A statement of good-faith belief that the use is unauthorised;
• A statement, under penalty of perjury, that you are the rights holder or authorised to act for them.

We review valid notices promptly and respond within 5 business days.